PRIVACY POLICY

Last updated: 14 Dec 2025

This Privacy Policy ("Policy") applies to Centillion Solutions and Services Private Limited ("we," "us," or "our") and governs the collection, use, storage, and sharing ("processing") of your personal information when you use our Services ("Services"). This includes, but is not limited to, your use of our mobile application ("Centillion App") or any other application we offer that links to this Privacy Policy. We collect your personal information and process your personal data in accordance with the applicable laws related to the processing of personal data. Please read the following carefully to understand our views and practices regarding your personal data.

By using our Services, including downloading and using our application, or engaging with us in any other related ways, including sales, marketing, or event-related interactions, you agree to the collection and use of your personal information as described in this Policy. If you have any questions or concerns, or if you do not agree with the terms of this Policy, please refrain from using our Services.

We collect your personal information in order to provide and continually improve our products and Services.

Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Policy periodically. The last updated date can be found at the beginning of this Policy.

Any third-party working with or for us, and who have access to personal information, will be expected to read and comply with this Policy. No third party may access, or process personal information held by us without having first entered into a confidentiality agreement.

For any inquiries, please contact us at: css_tech_support@centillionss.com

SUMMARY

This section provides a summary of key aspects of this Policy. For more detailed information, please refer to the corresponding sections in the table of contents below.

Do we process sensitive personal information?

No, we do not process sensitive personal information, such as racial or ethnic origin, sexual orientation, religious beliefs, or other similar categories of sensitive data.

Do we collect information from third parties?

No, we do not collect personal information from third parties. All personal data is collected directly from you, based on your interactions with our Services.

For what purpose do we process your information?

We process your personal information for various purposes, including:

• Providing and improving our Services: To deliver the Services you've requested, enhance functionality, and offer a better user experience.
• Communication: To send you updates, respond to your inquiries, and provide customer support.
• Ensuring security: To monitor and protect the security of our Services, detect and prevent fraud, and safeguard your data.
• Legal compliance: To comply with legal obligations, such as responding to law enforcement requests or regulatory requirements, and to protect our legal rights.

We only process your information when we have a valid legal basis, such as your consent, contractual necessity, or legitimate business interests.

Table of Contents

1. What information do we collect?

2. How do we process your information?

3. When and with whom do we share your personal information?

4. How long do we keep your information?

5. How do we keep your information safe?

6. Do we provide access /reference /links to third-party websites/apps ?

7. Do we collect information from minors?

8. What are your privacy rights?

9. Controls for Do-Not-Track Features

10. Do we make updates to this notice?

11. How can you contact us about this notice?

12. How can you review, update, or delete the data we collect from you?

1. What information do we collect?

We collect personal information that you provide to us when you interact with our Services. This may include:

- Expressing interest in our products or Services

- Participating in activities on the Services

- Contacting us for support

a) The personal information we may collect includes:

- Names

- Email addresses

- Phone numbers

- Job titles

- Usernames and passwords

- Contact or authentication details

b) Application Data

When you use our mobile application(s), we may collect certain data, subject to your permission, including:

- Geolocation Information: If you grant permission, we may track your location while using the app to provide location-based Services.

- Mobile Device Access: We may request access to certain features on your device, such as the camera, microphone, or storage, to support app functionality.

- Mobile Device Data: We automatically collect information such as your device’s unique ID, operating system, and IP address for analytics and troubleshooting purposes.

- Push Notifications: We may send push notifications to your device if enabled. You can opt out at any time through your device’s settings.

c) Accuracy of Information

You are responsible for ensuring that all personal information you provide to us is accurate, complete, and up to date. Please notify us of any changes to your personal information to help us maintain accurate records.

We automatically collect information using "Cookies". Cookies are small data files stored on your device. Among other things, cookies help us to improve our App, our marketing activities, and your experience. We use cookies to see which areas and features are popular and to count visits to our App.

2. How do we process your information?

We process your personal information for various purposes, including:

- Providing Services : To deliver the Services you request and facilitate transactions.

- Customer Support : To respond to inquiries and aid.

- Administrative Information: To send you information about our products, Services and our Policy updates.

- Security : To protect our Services, including fraud prevention and security monitoring.

- Improvement of Services: To evaluate and improve the performance, marketing, and overall user experience of our Services.

- Legal Compliance: To comply with legal obligations, including responding to legal requests and defending our rights.

We will only process your personal data when we have a valid legal basis, such as your consent, contractual necessity, legal obligations, or legitimate business interests.

3. When and with whom do we share your personal information?

We may share your personal information in the following circumstances:

- Business Transfers: If we undergo a merger, acquisition, or sale of assets, we may transfer your information as part of the transaction.

- Service Providers: we may share data with third-party service providers who assist us in delivering our Services, provided they adhere to confidentiality and security obligations.

- Legal Compliance: we may share your information if required by law or to protect our rights and comply with legal obligations.

we ensure that third parties with whom we share information comply with confidentiality and data protection laws.

4. How long do we keep your information?

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Policy or as required by law.

- Retention Period: Personal data is kept for no longer than 2 years, unless a longer period is required for legal, accounting, or business purposes.

- Deletion : When your data is no longer required for the purposes outlined, we will delete or anonymize it. If deletion is not possible (e.g., due to data being stored in backup archives), we will securely store the information and isolate it from further processing until deletion is possible.

5. How do we keep your information safe?

We take due care to protect customer data. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to the data. The employees who are dealing with the data have been trained to protect the data from any illegal or unauthorized usage.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal information.

We take reasonable steps to help protect your personal information in an effort to prevent loss, misuse, unauthorized access, disclosure alteration and destruction. It is your responsibility to protect your usernames and passwords to help prevent anyone from accessing or abusing your accounts and Services. You should not use or reuse the same passwords you use with other accounts as your password for our Services.

It is important for you to protect against unauthorized access to your password, your devices, and applications. Be sure to sign off when you finish using a non-personal device.

The information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration, or disclosure. In addition, we limit access to personal data to those employees, agents, contractors, and other third parties those who have a legitimate business need for such access.

6. Do we provide access /reference /links to third-party websites/apps ?

Our App may, from time to time, contain access /reference /links to and from other Apps/websites of third parties. Please note that if you follow a link to any of these Apps/websites, such Apps/websites will apply different terms to the collection and privacy of your personal data, and we do not accept any responsibility or liability for these policies. When you leave our site, we encourage you to read the policies of every App/website you visit.

7. Do we collect information from minors?

We do not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete the information and deactivate the account. If you believe, we have inadvertently collected such data, please contact us at css_tech_support@centillionss.com.

8. What are your privacy rights?

Depending on your jurisdiction, you may have the following rights:

- Access : You have the right to request a copy of your personal data.

- Correction : You can request to correct any inaccuracies in your data.

- Deletion: You may request to delete your personal information, subject to legal limitations.

- Withdrawal of Consent: You can withdraw your consent to process your data at any time.

To exercise your rights, please contact us at: css_tech_support@centillionss.com

9. Controls for do-not-track features

Some web browsers or devices may offer a "Do Not Track" feature that signals your privacy preferences. Currently, we do not respond to "Do Not Track" signals, as no universal standard has been adopted. If such a standard is implemented in the future, we will update this Policy accordingly.

10. Do we make updates to this notice?

Yes, we may update this Policy from time to time to reflect changes in laws, regulations, or our data processing practices. We will indicate the "Last Updated" date at the top of the Policy, and if we make material changes, we may notify you either via our Services or by direct communication. You agree that your continued use of our Services after such changes have been published to our Services will constitute your acceptance of such revised Policy.

11. How can you contact us about this notice?

If you have any questions or concerns regarding this Policy, please contact us at:

Centillion Solutions and Services Private Limited

Brigade South Parade,

3rd Floor, No.10, M.G. Road

Bengaluru, Karnataka 560001, India

Email: css_tech_support@centillionss.com

12. How can you review, update, or delete the data we collect from you?

You may have the right to review, update, or delete your personal information. To do so, please submit a data subject access request or contact us directly at css_tech_support@centillionss.com.
Please note that certain requests may be subject to limitations based on applicable laws.